Privacy Policy
Last updated: September 10, 2026
Who We Are
Serrot Turf is an artificial turf and synthetic grass installation company serving the Rio Grande Valley, Texas. You can reach us at (956) 742-7982 or serrotturf@gmail.com. This policy explains what information this website collects and how we use it.
Information We Collect
This website collects personal information only when you voluntarily submit it through our contact or quote-request forms. The information collected is: your name, email address, phone number, the type of service you are interested in, and any project details you choose to include in your message. We collect nothing else, and this website does not collect payment information, location data, or device identifiers.
How We Use Your Information
We use the information you submit to respond to your inquiry, provide quotes, schedule consultations, and communicate about your project. We do not use your information for automated decision-making or profiling.
Cookies and Tracking
This website does not use advertising pixels (such as Meta/Facebook Pixel or TikTok Pixel), and it does not run third-party analytics or advertising trackers on visitors. No tracking cookies are set for website visitors. Our site administrators sign in using platform session cookies, which are used only for authentication.
How We Share Information
We do not sell or rent your personal information. Your form submission is stored by our website hosting and database provider (the Base44 platform) so we can receive and manage your request, and an email notification containing the details of your request is sent to the business owner so we can follow up with you. We do not share your information with any other third parties for their own marketing purposes.
Data Retention
We keep inquiry information only as long as needed to respond to your request and for our business records, and we delete it upon your request.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing us at serrotturf@gmail.com. Texas residents may have additional rights under the Texas Data Privacy and Security Act; to exercise any right, contact us using the email above.
Security
This website is served over encrypted HTTPS connections, and the forms submit through validated, rate-limited endpoints. Only the business owner can view submitted inquiries. While no website can guarantee absolute security, we take reasonable measures to protect the information you submit.
Children's Privacy
This website is directed at adults interested in turf installation services. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of the website after changes means you accept the updated policy.